Privacy Policy

1. Introduction

Social Alerts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to monitor keywords across social media platforms.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted and hashed)
• Keywords and monitoring preferences
• Email notification preferences

2.2 Usage Data

We automatically collect information about how you use our service, including:

• Keywords you monitor
• Posts and alerts you receive
• Platform preferences (Reddit, Hacker News, etc.)
• Email delivery status

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our monitoring service
• Send you email alerts and summaries based on your preferences
• Process payments and manage subscriptions
• Improve our service and develop new features
• Respond to your inquiries and provide customer support
• Send important service updates and notifications

4. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS)
• Hashed and salted passwords
• Secure authentication tokens
• Regular security audits

5. Third-Party Services

We use the following third-party services:

• Supabase - Database and authentication services
• Stripe - Payment processing (we do not store your payment card information)
• Email Service Providers - For sending alerts and notifications
• Reddit API - For monitoring Reddit posts

These services have their own privacy policies, and we encourage you to review them.

6. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and data
• Opt-out of email notifications
• Export your data

To exercise these rights, please contact us at support@socialalerts.xyz.

7. Cookies and Tracking

We use session cookies to maintain your login state. We do not use tracking cookies or third-party analytics that track you across websites. You can disable cookies in your browser settings, though this may affect your ability to use our service.

8. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@socialalerts.xyz
Website: Contact Page