Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Social Alerts ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Social Alerts is a keyword monitoring service that tracks mentions of specified keywords across social media platforms including Reddit and Hacker News. We provide email alerts and summaries based on your monitoring preferences.

3. User Accounts

3.1 Account Creation

To use our service, you must:

  • Be at least 13 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials.

4. Subscription Plans and Payment

4.1 Free Plan

Our free plan includes:

  • Up to 3 keywords
  • Daily email summaries
  • Real-time monitoring

4.2 Pro Plans

Pro plans are available on a monthly or yearly subscription basis:

  • Unlimited keywords
  • Instant email alerts
  • Hourly email summaries
  • Advanced keyword combinations

4.3 Payment Terms

Payments are processed through Stripe. Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period. No refunds are provided for partial billing periods.

5. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose or in violation of any laws
  • Monitor keywords that violate others' privacy or rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use automated scripts or bots to abuse the service
  • Share your account credentials with others
  • Resell or redistribute the service without permission

6. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

7. Data and Content

7.1 Your Data

You retain ownership of your keywords and monitoring preferences. We store this data to provide the service and will not share it with third parties except as described in our Privacy Policy.

7.2 Third-Party Content

The content we monitor (Reddit posts, Hacker News articles, etc.) is owned by third parties. We provide links and summaries for your convenience but do not claim ownership of this content. You must respect the terms of service of these platforms.

8. Intellectual Property

The Social Alerts service, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Social Alerts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties. Upon termination:

  • Your right to use the service will immediately cease
  • We may delete your account and data
  • You remain responsible for any charges incurred before termination

You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Social Alerts operates, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@socialalerts.xyz
Website: Contact Page